1. What types of notebooks do you offer?
We offer a variety of notebooks, including spiral-bound, hardcover, softcover, leather-bound, and eco-friendly options. You can also customize your notebooks to suit your needs.
2. Can I customize my notebook?
Yes! You can personalize everything from the cover design and paper type to the binding and size. We also offer logo printing and other branding options for corporate orders.
3. What is the minimum order quantity for custom notebooks?
For bulk orders, the minimum quantity depends on the type of customization. However, we also accommodate single-piece custom orders for personal use.
4. How long does it take to process and deliver an order?
Standard orders typically take 5-7 business days for processing and delivery. Custom orders may take longer depending on the complexity and quantity.
5. Do you offer eco-friendly notebooks?
Yes, we are committed to sustainability and offer eco-friendly notebooks made from recycled materials.
6. What payment methods do you accept?
We accept payments via credit/debit cards, bank transfers, and mobile payment platforms.
7. Can I return or exchange my notebook?
You can return notebooks within 14 days if they are unused, undamaged, and in their original condition. Custom orders are non-returnable unless defective.
8. Do you ship internationally?
Currently, we only ship within Sri Lanka. However, we are working on expanding our shipping options.
9. How can I track my order?
Once your order is dispatched, we will send you a tracking number via email or SMS so you can monitor its progress.
10. Can I request a sample before placing a bulk order?
Yes, we offer sample notebooks for bulk order inquiries. Please contact us for more details.
11. Do you provide corporate gifting solutions?
Absolutely! We specialize in creating customized notebooks for corporate gifting, events, and employee branding.
12. How do I contact customer support?
You can reach us via email at admin@pixelprinters.lk or call us at +94 [702 159 759].